Patrick Brennick, President
Northern New England Housing Investment Fund
75 Market St, Suite 201
Portland, ME 05202
Office: 207-247-2214 – Fax: 207-772-8241
Patrick Brennick joined NNEHIF in September 2004. As Director of Information Services at NNEHIF, Mr. Brennick is responsible for departmental operations, information systems development and overseeing the performance of the organization’s real estate portfolio.
Patrick received an MBA in May 2004 from the University of New Hampshire. He recently worked for two years as business manager in a New Hampshire School District, and spent ten years at the University of New Hampshire in the Business Office prior to that.
Patrick joined the GSMA Board in 2012 and has been Treasurer since 2013. He won GSMA’s President’s Award in 2013.
Paula Usher, Vice President
Alliance Asset Management, Inc.
105 Loudon Rd, #1
Concord, NH 03301
Office: 603-223-0880 – Fax: 603-223-0934
Paula has over 17 years’ experience as a property management and social service professional serving low income elders, families and individuals with special needs. She is certified as a 504 Compliance Coordinator, as well as being certified in procedures for HUD, LIHTC, and Mental First Aid. She also has with a passion for raising the quality of life for those in affordable housing – including resolving challenging social dynamics issues between residents.
Paula joined Alliance Asset Management, Inc. in 2013 as the RSC and 504 Coordinator for the CATCH and THP portfolio properties. She is a member of both the American and NH Association of Professional Service Coordinators. She has been on the Board of Directors of Granite State Managers Association since 2006.
Denise Pratt, Treasurer
Keene Housing Authority
831 Court St
Keene, NH 03431
Denise Pratt has been a part of Keene Housing for more than 10 years. She began her tenure providing mentoring, support, and resources to dozens of families participating in KHs Resident Self Reliance program. As Manager of the Housing department, Denise’s scope of duties expanded to include property management operations and regulatory compliance for Keene Housing’s complex portfolio of public housing, Low Income Housing Tax Credit, Rural Development, Community Development Block Grant, and Multifamily Section 8 programs.
Currently, Denise manages KHs voucher programs; MTW Tenant-based and project-based voucher programs, Mainstream-5 HCV program, and the Non-elderly Disabled HCV program. She also administers KHs services programs for work-able, elderly, and disabled families living in KH properties or receiving assistance through one of KHs tenant-based voucher programs. She is also a 504 Coordinator for the agency.
Denise’s background includes property management, human resources administration, small business group insurance sales and service, and convenience store owner/operator.
Denise joined the Granite State Managers Association Board in December 2016 and will serve as Treasurer.
Barbara Hall, Secretary
Portsmouth Housing Authority
23 Holiday Drive
Portsmouth, NH 03801
Office: 603-436-4310 x134 – Fax: 603-766-1677
Barbara Hall has worked for over 19 years in both the public and private sector of property management. Working with organizations such as the Rochester Housing Authority and MB Management prior to her current position with the Portsmouth Housing Authority as Property Manager of the Managed/Owned Properties Division.
Barbara has served as a Board Member and Education Chairperson for the Granite State Managers Association (GSMA) since 2013 and has the following housing designations: Housing Credit Compliance Program (HCCP); Blended Occupancy Specialist (BOS); Certified Occupancy Specialist (COS) and Public Housing Manager (PHM).
Sharlene McEachern, Board Member
Realty Resources Management
16 Ruggles Drive
Brownsville, VT 05037
Office: 802-674-2655 – Fax: 802-674-6864
Sharlene McEachern has been in the property management business for the past thirty eight years; the past seventeen years have been in affordable housing. She has received certifications for OS, HCCP, NCP, CMH, Lead Technician and Mediation. She is a past President ofthe GSMA and VHMA
For the past ten years Sharlene has been the regional Property Manager for Realty Resources located in Rockport Maine. She oversees fifteen properties in four states.
Sharlene lives in Brownsville, Vermont with her cat Luke. She has five children and seven grandchildren.
Laurie Palmeira, Board Member – Education Chairperson
Southern NH Services, Inc.
40 Pine St
Manchester, NH 03103
Office: 603-942-8245 – Fax: 603-942-5473
Laurie has been a participant of the education committee at GSMA since January 2016. Since 2006 she has been employed with Southern NH Services, Inc., the Community Action Program for Hillsborough and Rockingham Counties, and is certified in LIHTC Compliance. SNHS’s housing department consists of 28 elderly housing projects reflecting 795 affordable apartments. Laurie received an MBA through Southern NH University in 2005 and is currently pursuing educational certificates in both project management and grantmanship through UNH’s Continuing Education and Professional Development Program. As a second term library trustee in the Town of Milton, Laurie’s grant writing skills have brought in over $39,000 in funding to restore the historic Milton Free Public Library in Milton Mills since 2014. Laurie is also an active member of the Safety Committee at SNHS ensuring both employee and client safety. In her spare time she enjoys various hobbies and spending time with family and her two children at their historic property in Milton.
Darryl Courtenay, Board Member
32 Constitution Drive
Bedford, NH 03110
Office: 603-472-8626 x9238 – Fax: 603-488-0939
Darryl Courtenay has been involved in the affordable housing sector for over thirty-three years. Starting out with Community Teamwork, Inc. in Lowell, MA as the Assistant Director of Housing. For the past twenty years Darryl has been with New Hampshire Housing starting as Program Monitor and currently, for the past fifteen years, as an Asset Manager.
Darryl received a Master of Public Administration from Suffolk University in 1977 and has the following designations: Certified Occupancy Specialist (COS), Management Occupancy Review Specialist, and C3P (Certified Credit Compliance Professional) Certification in LIHTC Compliance.
Mike Loso, Board Member
P O Box 10506
Bedford, NH 03110-0506
For over 30 years, Michael D. Loso has worked in the private sector as a residential construction general contractor, rental property manager and construction consultant. As President and Co-Owner of Homecraft Contractors, Inc. for over ten years his work consisted of oversight of daily operations including sales, marketing, project estimating and on-site construction supervision. As Owner of market rate rental property in New Hampshire, Michael has for over thirty years provided management services including rental marketing, resident communications, oversight of property maintenance, repairs and supervision of capital improvement projects. Currently, as Senior Construction Specialist at DKM Consulting, LLC his work includes performing property inspections, preparation of Capital Needs Assessments, Energy Audits, Accessibility Audits, project supervision and/or other specific inspections or guidance.
Michael’s municipal service includes six years on the Pembroke Sewer Commission and four years on the Pembroke Economic Development Committee in Pembroke, NH and more recently, in 2013, he served as Vice Chairman of the Epsom Town Office Committee in Epsom, NH.
Michael has served as an Associate Board Member for the Granite State Managers Association (GSMA) since 2013.
Timothy Kleiner, Board Member
Steven Lewis, Inc.
P O Box 1358
Atkinson, NH 03811
Office: 603-362-6565 – Fax: 603-362-8787
Heather Malone, Board Member – Membership / Social Media Chairperson
USDA Rural Development
10 Ferry Street, Suite 218
Concord, NH 03301
Office: 603-223-6046 – Fax: 855-428-0329
Heather Malone is a loan Specialist with the USDA Rural Development and is directly responsible for fulfilling the Agency’s mission of providing affordable housing to Vermont and New Hampshire. She manages and oversees the administration of various and complex rural housing loan and grant programs. She plans and carries out the responsibilities for loan underwriting, loan servicing, and portfolio management of the Agency’s Rural Rental Housing Program, Housing Preservation Grant Program, Farm Labor Housing Program and the Rural Rental Housing Guaranteed Program in New Hampshire. She is a graduate of Inter-Lakes High School and currently attends her local Community College working towards a degree in Human Services. She started her career with RD as a Community Programs Clerk in January 2006. She was the Multi-Family Housing Technician from December 2011 to February 2015 when she accepted her current position as Loan Specialist. She serves as the Special Emphasis Program Manager and is Vice President of the National Association of Credit Specialists, both for VT/NH Rural Development.
Heidi Setien, Board Member
USDA Rural Development
87 State Street, Suite 324
PO Box 249
Montpelier, VT 05601
Office: 802-828-6021 – Fax: 855-794-3680
Heidi Setien is a loan Specialist with the USDA Rural Development and is directly responsible for fulfilling the Agency’s mission of providing affordable housing to Vermont and New Hampshire. She manages and oversees the administration of various and complex rural housing loan and grant programs. She plans and carries out the responsibilities for loan underwriting, loan servicing, and portfolio management of the Agency’s Rural Rental Housing Program, Housing Preservation Grant Program, Farm Labor Housing Program and the Rural Rental Housing Guaranteed Program in both Vermont and New Hampshire. She is a graduate of Montpelier High School and Norwich University. Heidi began her federal career in 1981. She joined Rural Development, formerly Farmers Home Administration, in 1986. She started her career with RD as a District Office Clerk, Loan Technician, and has been a Loan Specialist since 1992. She serves as the Chair of the VHMA Education Committee; is a member of the GSMA Board; has served on Asset Management Committees; has served as Chairperson on the Equal Employment Opportunity Advisory Committee/Cultural Transformation Committee for Rural Development; currently serving on a number of State Housing Committees dealing with Fair Housing and Affordable Housing in the State; has served on several state and national review teams and agency committees for the Vermont and New Hampshire jurisdiction. She resides in Barre, VT with her husband, Steve and their dogs, Coco and Bella.